Careers

Build language access with us

Interpreter opportunities plus the operations, quality, client, finance, training and technology roles needed to run Jambo Translations LLC.

Interpreter Career

From application to call-ready

1. Submit application & professional profile
2. Screening and document verification
3. Assessment where required
4. Agreement, rates and availability setup
5. Approval and portal activation
6. Receive and complete call assignments
7. Quality review, training and development
Apply as Interpreter
Work with Jambo

Professional roles support the full service lifecycle.

Language access depends on more than interpreters. Jambo uses specialized operational roles for recruiting, scheduling, provider success, quality, training, finance and technology.

View Roles
Organization

Roles that run Jambo Translations LLC

Each role is mapped to defined portal permissions so operational access follows job responsibility.

Leadership

Managing Director / General Manager

Owns strategy, financial performance, partnerships and company-wide accountability.

Full-time / Contract

Core ownership
Business strategy; major contracts; budgets; leadership hiring; legal and regulatory oversight; executive decisions.
Operations

Operations Manager

Runs daily interpreting and translation operations across providers and linguists.

Full-time / Contract

Core ownership
Service delivery; staffing; escalations; KPIs; SOPs; shift coverage; operational reporting.
People Operations

Recruitment & Onboarding Coordinator

Builds and maintains the interpreter talent pipeline.

Full-time / Contract

Core ownership
Applications; interviews; document collection; credential verification; references; onboarding stages; account activation.
Interpreter Operations

Interpreter Services Manager

Manages interpreter readiness, performance and engagement.

Full-time / Contract

Core ownership
Interpreter profiles; availability; rates; assignment readiness; coaching; performance review; retention.
Client Operations

Provider / Client Success Manager

Owns provider onboarding, satisfaction and service continuity.

Full-time / Contract

Core ownership
Provider registration; onboarding; contacts; issue resolution; service reviews; account health; renewals.
Operations

Scheduler / Dispatcher

Matches interpreter supply with provider demand in real time.

Full-time / Contract

Core ownership
Call queue; language matching; assignment; re-assignment; no-show coverage; schedule coordination.
Quality

Quality & Compliance Officer

Maintains interpreting quality, privacy and professional standards.

Full-time / Contract

Core ownership
QA reviews; complaints; corrective actions; policy control; confidentiality; training needs; credential audits.
Finance

Billing & Finance Officer

Converts completed work into accurate provider billing and interpreter pay records.

Full-time / Contract

Core ownership
Call reconciliation; invoices; interpreter payments; receivables; rate tables; financial reports; exceptions.
Training

Training Manager / Coordinator

Runs interpreter professional-development programs and training records.

Full-time / Contract

Core ownership
Course catalog; enrollment; instructors; assessments; completion records; Jambo training certificates.
Technology

IT & Telephony Administrator

Maintains portals, security and Twilio voice operations.

Full-time / Contract

Core ownership
User access; Twilio configuration; call routing; incident response; backups; integrations; system monitoring.
Growth

Sales & Partnerships Manager

Develops provider accounts and institutional language-access partnerships.

Full-time / Contract

Core ownership
Lead generation; proposals; demos; pricing coordination; partnerships; account expansion.
Language Services

Interpreter

Delivers accurate, confidential interpretation and translation assignments.

Full-time / Contract

Core ownership
Availability; accept/decline assignments; professional call handling; accurate rendition; documentation; ongoing training.
Provider

Provider Account Administrator

Controls an organization’s Jambo provider account.

Full-time / Contract

Core ownership
Organization profile; service users; interpreter requests; call history; billing contacts; onboarding documents.