Managing Director / General Manager
Owns strategy, financial performance, partnerships and company-wide accountability.
Business strategy; major contracts; budgets; leadership hiring; legal and regulatory oversight; executive decisions.
Interpreter opportunities plus the operations, quality, client, finance, training and technology roles needed to run Jambo Translations LLC.
Language access depends on more than interpreters. Jambo uses specialized operational roles for recruiting, scheduling, provider success, quality, training, finance and technology.
View RolesEach role is mapped to defined portal permissions so operational access follows job responsibility.
Owns strategy, financial performance, partnerships and company-wide accountability.
Runs daily interpreting and translation operations across providers and linguists.
Builds and maintains the interpreter talent pipeline.
Manages interpreter readiness, performance and engagement.
Owns provider onboarding, satisfaction and service continuity.
Matches interpreter supply with provider demand in real time.
Maintains interpreting quality, privacy and professional standards.
Converts completed work into accurate provider billing and interpreter pay records.
Runs interpreter professional-development programs and training records.
Maintains portals, security and Twilio voice operations.
Develops provider accounts and institutional language-access partnerships.
Delivers accurate, confidential interpretation and translation assignments.
Controls an organization’s Jambo provider account.